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Weston Veterinary Hospital Weston, West Virginia - Appointment Policy
To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
*No-Show Appointment Policy*
Your appointment time is reserved with the doctor. Failure to keep this appointment limits our ability to care for other pets in need. We do not charge a cancellation fee. However, if you fail to keep a reserved appointment time and do not call in advance, you will be required to pre-pay the exam fee as a deposit for future appointments. This deposit will be applied to the cost of your visit if the appointment is kept. If the appointment is not cancelled in a timely manner, the deposit will be forfeited, and you will be required to pay another deposit in order to schedule again.
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, Care Credit, American Express, cash and personal checks.
Patient Arrival Policy
For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.